Client Case Study: John Lewis Partnership

John Lewis Staff Posing outside John Lewis store


John Lewis Partnership is the UK’s largest employee-owned business and home to two cherished retail brands – John Lewis & Partners and Waitrose & Partners.

The John Lewis Partnership is an ongoing experiment to find happier, more trusted ways of doing business, for the benefit of us all. They work together to create a successful business and a fairer, more sustainable future for their Partners, customers, suppliers and communities.

The Partnership is owned entirely in trust by Partners which means they are more than employees; they share knowledge, power and profit. Their Purpose inspires their principles, drives their decisions and acts as their guide.

Diversity at John Lewis Partnership

John Lewis Partnership have one goal, to be the UKs most inclusive business.

To be truly inclusive is to value and celebrate what makes us different in a way that enables everyone to success. John Lewis are aiming to create a feeling of belonging, in a partnership where everyone can be themselves without fear or judgement no matter what their background, identity or circumstances.

Working with us

We really enjoy working with WM People. Their account management is fantastic and they conduct useful, insightful round table events for us to learn from. 

WM People Ltd have supported John Lewis Partnership with their employer branding and recruitment via jobs boards for more than 10 years. They have advertised hundreds of vacancies across from head office roles to shop floor and delivery roles.

To sum up their experience of working with us in one word, they chose the word ‘meaningful’, as together we have supported people find employment.

We want to make working with us a rewarding and fruitful experience and so our account managers put a great deal of effort into providing as personal an experience as possible and looking holistically at the client, what their objectives are and how we can help them reach their objectives both both with branding, sponsorship and recruitment activity.

5 stars in a range of colours

John Lewis gave us a overall rating of 5 out of 5 with the same score for responsiveness, value for money, organisation and customer service. They looked at the three month period September – November 2021 and told us they were extremely satisfied with the number of applications they had received, that the quality of candidates was very good and that they had placed 4 candidates during that same time period from applications made via our brand jobsites.

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